Frequently Asked Questions
Clear answers for event organisers.
Simple, practical information about our services, planning process and enquiries.
What types of events do you cover?
We consider school sport, league tournaments, off-road motorcycle and adventure events, concerts, productions, corporate functions, community events and other organised activities.
Which areas do you serve?
We are based in Gauteng and serve Johannesburg and surrounding areas. Other locations can be considered according to requirements and availability.
How far in advance should I request medical cover?
Contact us as early as practical. Short-notice requests may still be considered, subject to availability.
How do you decide what support is needed?
We review the activities, attendance, duration, setting, access, environmental conditions and known requirements.
What do Intermediate and Advanced Life Support mean?
They describe practitioner qualification levels and the scope of care each practitioner is trained and authorised to provide.
Does submitting an enquiry confirm a booking?
No. Services remain subject to assessment, availability, an accepted quotation or agreement, and written confirmation.
Can I use this website for emergency help?
No. This website, email and WhatsApp are not emergency-dispatch channels. Contact the appropriate local emergency service immediately for an active emergency.
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